Wondershare Filmora Delux Conv.*Purchased another year...have reg.code...but when I go...

GetHuman-joyewate's customer service issue with Wondershare from September 2018

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The issue in GetHuman-joyewate's own words
Wondershare Filmora Delux Conv.*Purchased another year...have reg.code...but when I go to register my software and put that code in...it's say code does not match ? Don't want to loose what I had saved in there...now I'm ready to upload to Youtube * Facebook ....it still has a WATERMARK ...on there ...dang ! Lol*My features are back...shorted me on my Fancy effects (not there as before) but hey...I had this problem last time...a year ago! Dont remember how to fix it...*Never got Registration code in e-mail...I guess ? My emails an nightmare ! *It starts with a "Q" real long number ? Is that the right code you are asking for ? I can send the number...be glad to...infact*..here it is:*Q**********************It's on my wife's credit card...*Her name is Joy*Help me out guys...I'm a pretty good little Creator...I like your program...*Can you advise ? *Let's try my wife's email below...its not as busy as mine...easier to track !*Mine is: *****@***.com*Thanks guys...*Sorry to be a bother !
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Wondershare

Customer service issue
Reported by GetHuman-joyewate
Sep 26th, 2018 - 2 mons ago
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GetHuman-joyewate started working on this issue
Sep 26th 3:54am