My domain has been deactivated due to icann. I never got the email confirmation letter...

GetHuman-merrietr's customer service issue with from August 2018

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The issue in GetHuman-merrietr's own words
My domain has been deactivated due to icann. I never got the email confirmation letter. I've tried to have the link email resent to me several times per the instructions on my webpage. I also tried it a few weeks ago when I first got the domain from you and realized I hadn't seen an icann letter. I tried several times today when realized I looked at my page and saw the domain was inactive. Still nothing, even though I've hit the resend button several times today. It has not been sent and you do have the correct email address on file. *****@***.com. By the way, I accidentally hit the "fixed" button when I first sent this email off. This issue has not been fixed. Please correct this or give me my money immediately, all of it. Thank you.
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Customer service issue
Reported by GetHuman-merrietr
Aug 10th, 2018 - a yr ago
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GetHuman-merrietr started working on this issue
Aug 10th, 2018 10:58pm