I made quite a few purchases with three different gift cards, and I had them sent to th...

GetHuman-rogata's customer service issue with Wish.com from November 2020

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The issue in GetHuman-rogata's own words
I made quite a few purchases with three different gift cards, and I had them sent to the pick up store, which is right down my street. They were not all on one order they were different orders at different days different cards. There was like a couple online if you are the other. Something like that. But when I received my gift cards I had got on the Wish app and ordered some stuff and then I had received another gift card and order some more stuff. The first time I ordered it send it to my house, everything was beautiful I loved my orders. And in the next couple rounds I noticed that you had pick up stores and that the shipping was a little cheaper. and there was one in walking distance to me. so I figured I would just have it sit there and I can walk and get it and it would even be safer because if I wasn’t home it would be left at my doorstep, OK so now we’re back to the gift cards. So when I had just a little bit a change on each one I went to the Walmart and used All that was left on the gift cards the little cashier asked me what I wanna do with them I go I guess just on the way there no good right and she said right, because I’m still believing my things on the way. Like I said they were only gift cards I don’t know the bank that they even used and I didn’t have my name associated to it at all so there was no bank for me to go to. They were just gift cards. I don’t understand why they did not resend them because they are all still online for sale. So I asked if they would just resend my things and I even said I would pay the difference of the price that it was to send it to the pick up store as to sending it to my house, and I even ask if they could put it on the Wish credit they said no and it’s been months so if I could please please please get some help I was so appreciate it I wanna order some more again and next time I will send them to my house if there is a next time. My husband is not happy with me. Over the situation he says I should stay off the apps . But I really do like The Wish App Phone like the things on it and I’m hoping I could order again but until I get this resolved I can’t. And here’s the items that they all had refunded and that I don’t understand how everything should not have made it to the store for pick up, but here they are ***Refunded on Oct **, *****$*.***To My Son * Daughter I Love You Forever Inspirational Gift Keychain, Best Father Mother Gift Idea for Son * Daughter, Stocking Stuff Gifts Jewelry*To My Daughter A, Qty **Shipping: $*.***Total refund to Original Payment: $*.***System Error*Oct **, *****View order details*Refunded on Oct **, ******Order Placed: Aug **, *****Order *: *f*****be****fe**de**ef**Payment Method:*Credit Card*Visa xxxx*****Contact Support**Support Message*Read**Support Message*Read*Items in Order*Refunded on Oct **, ****

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Customer service issue
Reported by GetHuman-rogata
Nov 19th, 2020 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 28239 others
0 customers following this


GetHuman-rogata started working on this issue
Nov 19th, 2020 1:24pm
GetHuman-rogata indicated the issue is not fixed yet.
Nov 20th, 2020 8:10pm
GetHuman-rogata indicated the issue is not fixed yet.
Nov 21st, 2020 2:04am
GetHuman-rogata indicated the issue is not fixed yet.
Nov 21st, 2020 2:05am
GetHuman-rogata indicated the issue is not fixed yet.
Nov 21st, 2020 2:06am