To Whom It Concerns,**I am not understanding my account details as far as my account or...

GetHuman4312481's Problem With an Order issue with Wish.com from January 2020

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The issue in GetHuman4312481's own words
To Whom It Concerns,**I am not understanding my account details as far as my account orders and refunds state. I also have provided screen shot of my account history to better show what I am describing below.**The Refunds are as followed:**-Sept.**,**** refunded $*.***-Sept.**,**** refunded $*.***-*ct.**,**** refunded $*.***-Nov.**,**** refunded $*.***-Dec.**,**** refunded $*.***-Dec.**,**** refunded $*.***-Dec.**,**** refunded $*.***-Jan.**,**** refunded $*.****Which comes to a total refund amount of $**.**.**Yet my wish cash only has a total amount of $*.** available balance.**I have not since ordered any products that I am aware of which would leave a missing balance of $*.** in my wish cash balance amount. **I also only received a partial refund on one of the orders that I never received the product and no tracking details were able to be provided proving that I did not receive the product. I have been having several issues with not receiving the last few items I have ordered. I am not sure as to why this is occuring or if I am being scammed as this has only occured after I have been attempting to make purchases using the wish cash I was originally refunded on October **, ****. The smaller refunds issued came from the options to purchase a product with the (LIMITED QUANTITY DEAL) offers. Which were also suppose to be refunded to my wish cash balance .** I have tried several times to contact customer support about this issue but due to the fact that I am not able to completely ask my question in full I have not been able to get this issue resolved. *The email for the account is I am contacting you about is**-User account email:******@***.com**I do love to shop with Wish.com and would love to continue being a customer on this shopping site. However I need to get a better understanding of the issue O have stated along with a resolution. Please contact me further at the email address I am Providing again below to please help me understand what is going on with my wish.com account it will be greatly appreciated.**Sincerely,*ASHLEY M. MOSLEY**Details for the best method to contact me is at this Email address:*******@***.com

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How Do I Get a Refund from Wish.com?How Do I Cancel My Wish.com Order?How Do I Check My Wish.com Order?What Do I Do If There's a Problem with My Wish.com Order?How Do I Get a Refund for My Wish.com Order?
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Wish.com

Problem With an Order issue
Reported by GetHuman4312481
Jan 31st, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 22947 others
0 customers following this

Timeline

GetHuman4312481 started working on this issue
Jan 31st, 2020 5:15am