Buy a cart * xmas. Get grossly overcharged. contest inflation on most items . find out later even the successful ** cent deals negated
GetHuman-mattorma's customer service issue with Wish.com from December 2019
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The issue in GetHuman-mattorma's own words
shop with an honest vendor ... I filled a cart with lots of things which were (for a short time) close to a dollar each.. but mostly fifty cents ea. Before hitting confirm order the total reached less than six bucks before shipping and after confirmation was made the total processed transaction displayed onscreen said something in the range of $***-$*** bucks... (mind you... i had plenty of time before the offers expired.. I carefully picked apart and contested each of the items for which I wasn't interested enough in paying more than fifty cents. However I was careful to leave everything I hadn't been screwed out of more money for buying, given it's price hadn't changed....my excitement for encountering their unheard of deals and for the satisfaction of my anticipation of getting things for the needs they were going to satisfy was crushed last night when I was informed by my bank that I was refunded for **cent charges from these guys which means... not only do i NOT GET the items i DID NOT CANCEL (and was excited to receive), but my money I was so grossly overcharged, for which i have little of is in limbo for aprox two weeks RIGHT B* XMAS and im poor af... now that is a next level sobering let down and merry Christmas to me..
I ended up ordering a gang of items I didn't necessarily need but now that i've become excited about those items and am anticipating their arrival, Its been brought to my attention that they were all cancelled despite having taken a meticulously fine toothed comb through the order summary and only cancelling that which inflated after the order was made and before the receipt was displayed to me
They ought to re-submitting the orders AT THE SALE PRICES THEY HAD INDICATED AND CONFIRMED AT CHECKOUT e.g. **cents **cents **cents etc which I never authorized any cancelling nor requested cancellation for
**years of shopping AND PROMOTING
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