Hi there,**I am hoping you can help me.**I placed an order for products on the *th of O...

GetHuman3767679's Problem With an Order issue with Wish.com from October 2019

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The issue in GetHuman3767679's own words
Hi there,**I am hoping you can help me.**I placed an order for products on the *th of October, and the order never went through..**I pushed the "support" button, asking why nothing is happening, and no one came back to me..**So I tried to place the order again on the **th, and suddenly it worked, but took the amounts off for the old order as well! I again pushed the support button trying to cancel the duplicated order, but heard nothing. Also some of the products were advertised for **c, and the invoice pushed the payment up to a crazy amount! It was for * jackets and a couch cover! I certainly dont want to pay for that if it was advertised for **c.**I again tried the support button, and it said the order has been shipped , which I could clearly see was not shipped yet.**The support button is useless as it gives you limited options, and no one has bothered getting back to me.**Not one of the items marked for less than $* was included, except for the * jackets and the couch cover, which was charged for way more than the advertised price!**As you can see, a lot of my order has been duplicated, of which I only want *, not * of the items. **If someone had got back to me when I placed the first order, which did not go through, and bother to tell me what was going on, none of this would have happened, and now my credit card is in debit! Which I cannot afford.*The items below are not shipped yet. Please stop it. The others could also have been stopped as they were not shipped yesterday, and I told that "suppor button", but no response!**As I said, I only want the order placed on the **th of October, not the *th of October, as a lot of it is duplicated!**I am very unhappy with your support, (or rather the lack of it) and that I cannot afford the doubled up items.**What can you do to fix this without it costing me more money?**I'll be interested to see if you even bother replying to this mail**Lesley**Item Details**Women Knee High Motorcycle Boots Lace Up Matin Shoes Woman Ladies Chaussure Heels Gladiator Zapatos Mujer Sapato Booties*$**.***Black, *, Qty **Shipping: Free*View Order Details*Arriving by Dec **, *****Last Location: China*Tracking *: RW*********CN*Carrier Site*Oct **, *****Wishpost order generated*China*Oct **, *****Processing Order*Oct *, *****Placed Order**Item Details**Men's Gothic Steampunk Lapel Long Jacket Slim Fit Medieval Back Lacing Overcoat Male Victoria Vintage Grimm Frack Coat*$**.***Black, L, Qty **Shipping: Free*View Order Details*Arriving by Dec **, *****Last Location: China*Tracking *: EQKML**********YQ*Carrier Site*Oct **, *****Wishpost order generated*China*Oct **, *****Processing Order

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Wish.com

Problem With an Order issue
Reported by GetHuman3767679
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 75499 others
0 customers following this

Timeline

GetHuman3767679 started working on this issue
Oct 15th, 2019 9:42am
GetHuman3767679 indicated the issue is not fixed yet.
Oct 16th, 2019 10:14am
GetHuman3767679 indicated the issue is not fixed yet.
Oct 30th, 2019 1:58pm