I placed an order on wish as I have done previously. It asked me to scan a picture of m...

GetHuman3408477's customer service issue with Wish.com from August 2019

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The issue in GetHuman3408477's own words
I placed an order on wish as I have done previously. It asked me to scan a picture of my driver's license. I reluctantly did that. It still said there was a problem with my order and verifying who I am. I wrote an email two or three times to the help desk. I get the same answer back, saying that it needs all my banking information which is crazy. In the app it says I need to scan a new card. I entered the information two or three times again and it still said I had a problem and needed to enter also all my banking information. Is this for real or a scam and I'm not sure I can do that, for very serious security reasons. Someone out there has my driver's license picture now and multiple entries of my credit card which is a very good working perfectly card. Please actively really help me instead of sending me the generic email saying that I need to give all my banking information and scan a copy of my banking documents. I may not be able to ever order from wish again. My daughter has ordered from wish for a long long time and has never ever been asked to do these things that are very very sketchy.

GetHuman3408477 did not yet indicate what Wish.com should do to make this right.

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How Do I Get a Refund from Wish.com?How Do I Cancel My Wish.com Order?How Do I Check My Wish.com Order?What Do I Do If There's a Problem with My Wish.com Order?How Do I Get a Refund for My Wish.com Order?
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Customer service issue
Reported by GetHuman3408477
Aug 12th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 67236 others
0 customers following this


GetHuman3408477 started working on this issue
Aug 12th, 2019 1:27am
GetHuman3408477 indicated the issue is not fixed yet.
Aug 15th, 2019 2:08am

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