I placed an order on wish as I have done previously. It asked me to scan a picture of m...
GetHuman3408477's customer service issue with Wish.com from August 2019
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The issue in GetHuman3408477's own words
I placed an order on wish as I have done previously. It asked me to scan a picture of my driver's license. I reluctantly did that. It still said there was a problem with my order and verifying who I am. I wrote an email two or three times to the help desk. I get the same answer back, saying that it needs all my banking information which is crazy. In the app it says I need to scan a new card. I entered the information two or three times again and it still said I had a problem and needed to enter also all my banking information. Is this for real or a scam and I'm not sure I can do that, for very serious security reasons. Someone out there has my driver's license picture now and multiple entries of my credit card which is a very good working perfectly card. Please actively really help me instead of sending me the generic email saying that I need to give all my banking information and scan a copy of my banking documents. I may not be able to ever order from wish again. My daughter has ordered from wish for a long long time and has never ever been asked to do these things that are very very sketchy.
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