I received order **d*****e****bd*a*abf**ef. It is a long red dress with an Egyptian ca...

GetHuman3374829's Refund a Charge issue with Wish.com from August 2019

Help with my Wish.com issue
The issue in GetHuman3374829's own words
I received order **d*****e****bd*a*abf**ef. It is a long red dress with an Egyptian cat on the front and has pockets for the amount of $**.**. Item came in damaged with hole in one of the pockets. Poor quality sewing. I requested a refund several times but customer support is not supportive AT ALL due to limited questions and pre written options that are not the answers I need.*Then I received an email saying that my money was refunded and order **d****df***af**f**aa*b** for the amount of $*.** had been canceled.*I did not cancel THAT order and the amount of the refunds are totally different.*Please resolve this issue and refund the complete amount of my first order. I am no longer interested in the second order that was canceled by Wish. Also, please make customer support easier to manage by letting the customers type in their own questions. It is disrespectful to the customers when they have to settle with limited questions about their orders and money.

GetHuman3374829 did not yet indicate what Wish.com should do to make this right.

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How Do I Get a Refund from Wish.com?How Do I Cancel My Wish.com Order?How Do I Check My Wish.com Order?What Do I Do If There's a Problem with My Wish.com Order?How Do I Get a Refund for My Wish.com Order?
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Wish.com

Refund a Charge issue
Reported by GetHuman3374829
Aug 5th, 2019 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 66510 others
0 customers following this
Items needed
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Timeline

GetHuman3374829 started working on this issue
Aug 5th, 2019 10:15pm
GetHuman3374829 confirmed the issue is fixed. Hooray!
Aug 8th, 2019 11:41pm

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