I ordered wireless your phones and I have not received them I also ordered a cat condo...

I ordered wireless your phones and I have not received them I also ordered a cat condo climbing post for my cat and still have not received it back that was supposed to be here the **th and then they change my date to the **rd today is the **th and no product my wireless earphones were supposed to be here the **rd as well and I still have not received those I would really love to be able to speak to a human being about this I want my products now I’m afraid I won’t be able to trust wish because the two products I’ve ordered have not shown up nor have I gotten any information it says that I will be refunded within the next ** days for both of those products And that if they eventually show up I can keep them for free how do I know if I can trust anything that when says if I can’t even speak with a human being it’s ridiculous please change this and and a contact phone number. Thank you.