My account was "marked" or something, because I requested to many refunds. I ordered...

GetHuman-lonneket's customer service issue with Wish.com from July 2019

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The issue in GetHuman-lonneket's own words
My account was "marked" or something, because I requested to many refunds. I ordered * items a couple of weeks ago and I received exactly * of those items. Of course I'm going to want to get all of those items either delivered or refunded, regardless of whether or not that "marks" my account. In stead of getting the money transfered back to my bank account, I got it back in so called wish cash (money that can only be spend on wish). Since I still really wanted some of the items I ordered but didn't get, I placed another order with a couple of the same items, using my wish cash. I received one of the items today and it's the wrong size. Now wish has refused to help me (automatically) due to the fact that I want my money back for items I don't receive. I don't think that's fair or even legal. If I don't receive the other items I ordered and I'm not able to get a refund, then what am I supposed to do? Hope you can help.

GetHuman-lonneket did not yet indicate what Wish.com should do to make this right.

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How Do I Get a Refund from Wish.com?How Do I Cancel My Wish.com Order?How Do I Check My Wish.com Order?What Do I Do If There's a Problem with My Wish.com Order?How Do I Get a Refund for My Wish.com Order?
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Wish.com

Customer service issue
Reported by GetHuman-lonneket
Jul 4th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 62729 others
0 customers following this

Timeline

GetHuman-lonneket started working on this issue
Jul 4th, 2019 12:39pm

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