I ordered a really wanted tripod.*I opted for a watch as my free BLKFRIDAY gift.*Turned...

GetHuman-jpottger's customer service issue with Wish.com from December 2018

10 views | 32110 similar | 0 following
Help with my Wish.com issue
First: share to improve GetHuman-jpottger's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jpottger's next move: find and follow the right step-by-step guide.
Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jpottger will need to dig through the advice provided by Wish.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jpottger can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-jpottger may need:
Account username and Account password
The issue in GetHuman-jpottger's own words
I ordered a really wanted tripod.*I opted for a watch as my free BLKFRIDAY gift.*Turned out my account was hacked and my shipment rerouted to someone in the US while I myself live in Jakarta, Indonesia.*(Previous orders arrived here just fine)*I contacted support through the app.*I requested them to change the shipping address back to mine.*I specifically told them NOT to cancel or refund my order.*Instead they deactivated my account.*They canceled the order.*They turned my credit card money into Wish cash.*So now I don't have my order.*I'm stuck with a lot of Wish cash.*In an account that can NOT be used.*I've contacted support many times.*They told me many times how sorry they are and they would make things right.*Since my last email on December I haven't received any reply.**I expect Wish to convert my Wish cash into actual money and refund that to my credit card, which was my original payment method after all! Otherwise I feel obligated to warn all my acquaintances and on all social media to never purchase anything from Wish...

GetHuman-jpottger did not yet indicate what Wish.com should do to make this right.

How GetHuman-jpottger fixed the problem

We are waiting for GetHuman-jpottger to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Wish.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Wish.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jpottger fixes it.
This email address isn't valid

Wish.com

Customer service issue
Reported by GetHuman-jpottger
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 32110 others
0 customers following this

Timeline

GetHuman-jpottger started working on this issue
Dec 24th, 2018 5:17am

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies