sometimes my experience is good. But occasionally i never received my item or the item...

GetHuman-burnski's customer service issue with from December 2018

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The issue in GetHuman-burnski's own words
sometimes my experience is good. But occasionally i never received my item or the item sent is wrong. When i contact wish they make me feel its my fault and im a bad customer. I got some pop up stating my account being flagged. Absolutely insulting. All i want is to receive my purchases. I slowed down my purchasing because my orders have been unreliable. I hate losing money and waiting for something that just isnt going to come. I have referred many people who shop here. I am a good customer and to imply otherwise is wrong. Yes i did not receive another package( the braided caps) and if you look at tracking you will see. I waited almost a month past the eta to bring it up that im still waiting. I didnt ask for a refund just the product this time. The complaint i had earlier was the order was incorrect and i even sent pictures (wig) at that time which yes i wanted refunded at that time. So is it at my understanding that when things like this happen it is the customers fault. and we get penalized and treated like criminals. Just not fair. Very upsetting.
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Customer service issue
Reported by GetHuman-burnski
Dec 4th, 2018 - 2 mons ago
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GetHuman-burnski started working on this issue
Dec 4th, 2018 8:05pm