Mrs J Dodworth*** Wordsworth AVE*Sheffield*S* *NA*Ref:*bdeff*b*ed*fb**b*d*d*f*** Doogee...

GetHuman1688731's customer service issue with from December 2018

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The issue in GetHuman1688731's own words
Contact customer support ... Mrs J Dodworth*** Wordsworth AVE*Sheffield*S* *NA*Ref:*bdeff*b*ed*fb**b*d*d*f*** Doogee mix * @ £***.***This was ordered on *th Nov ** and expected delivery was **th Nov **. It didn't arrive. Then I got another delivery date, *nd Dec **. It still didn't arrive. ** days has now past and I have no option now but to send a written statement to requesting a refund followed by court proceedings if this is not addressed in the manner I find satisfactory.*Wish have stopped corresponding with me via wish support with regards to ANY goods queries since they decided to flag my account for excessive refunds, when I did email them directly I am sent (surely time delaying??) requests from Wish to send order ID, or pictures of fault all things I send them they ask for, only to be replied by saying I can't return faulty item until my account is back in good standing. Bear in mind, these are refunds I NEVER initiated with wish but refunds wish gave me when I said I had a faulty item to return therefore the flagging of my account was unnecessary and uncalled for. However, this does leave me vulnerable with regards to many other items I have ordered since and if they also are faulty I will be treated with the same disrespect as I'm been treated with this order.*This is NOT acceptable. It's also breaking the rules of the Consumer Rights Acts of ****. (Refusing refunds)*I will be initiating a full refund of £***.**, by taking court action unless a refund is processed today.*Regards *J Dodworth
They won't let me initiate a return for a faulty item
Full Refund
Very long time bought hundreds of things from them
Lots of emails but all responses have been fob offs
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Customer service issue
Reported by GetHuman1688731
Dec 4th, 2018 - a mon ago
I have an issue with too
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Seen by 2 customers so far
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GetHuman1688731 started working on this issue
Dec 4th, 2018 5:55pm