I ordered a red coat size XXL in order number *A*V********* & it hasn't been delivere...

GetHuman-janineor's customer service issue with Wish.com from December 2018

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The issue in GetHuman-janineor's own words
I ordered a red coat size XXL in order number *A*V********* & it hasn't been delivered yet. I want to cancel the delivery & have my money refunded. **Here's the information regarding delivery from the wish.com - Looks like there could be a slight delay in the delivery of your package. Sometimes weather, high packet volume or other unforseen circumstances can cause postal service delays. It should arrive by Dec *. If it doesn't arrive by then, please contact support. **I tried to contact customer support through order detail but it sends me in a loop where it says wait until January for delivery. **Here's the details cut & paste: *Hi Jolitt, I'm Wish's support assistant!*Here's the latest tracking info I have:*Arriving by Dec *, *****Nov **, *****This is a reminder to arrange for redelivery of your item or your item will be returned to sender., USA*Nov **, *****Notice Left (No Secure Location Available), USA*View full history*Have you received this item?*No*J*That's unusual. Sometimes weather conditions, high package volume, or other unforeseen circumstances can cause postal service delays. Most items arrive within * business days of the estimated date. If you don't receive your item within the next * business days, please contact us anytime before Jan *, **** and we will be happy to help you.**I want to cancel the order and my money to be refunded please.
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Wish.com

Customer service issue
Reported by GetHuman-janineor
Dec 4th, 2018 - a mon ago
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GetHuman-janineor started working on this issue
Dec 4th, 2018 2:49am