I ordered a red coat size XXL in order number *A*V********* & it hasn't been delivere...
GetHuman-janineor's customer service issue with Wish.com from December 2018
Help with my Wish.com issue
First: share to improve GetHuman-janineor's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-janineor's next move: try the Wish.com help center again.
Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-janineor will want to follow the link below to head to their help center. We will check on GetHuman-janineor later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-janineor may need:
Account username and Account password
The issue in GetHuman-janineor's own words
I ordered a red coat size XXL in order number *A*V********* & it hasn't been delivered yet. I want to cancel the delivery & have my money refunded. **Here's the information regarding delivery from the wish.com - Looks like there could be a slight delay in the delivery of your package. Sometimes weather, high packet volume or other unforseen circumstances can cause postal service delays. It should arrive by Dec *. If it doesn't arrive by then, please contact support. **I tried to contact customer support through order detail but it sends me in a loop where it says wait until January for delivery. **Here's the details cut & paste: *Hi Jolitt, I'm Wish's support assistant!*Here's the latest tracking info I have:*Arriving by Dec *, *****Nov **, *****This is a reminder to arrange for redelivery of your item or your item will be returned to sender., USA*Nov **, *****Notice Left (No Secure Location Available), USA*View full history*Have you received this item?*No*J*That's unusual. Sometimes weather conditions, high package volume, or other unforeseen circumstances can cause postal service delays. Most items arrive within * business days of the estimated date. If you don't receive your item within the next * business days, please contact us anytime before Jan *, **** and we will be happy to help you.**I want to cancel the order and my money to be refunded please.
GetHuman-janineor did not yet indicate what Wish.com should do to make this right.
I have an issue with Wish.com too
How GetHuman-janineor fixed the problem
We are waiting for GetHuman-janineor to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.