I placed ** items in my cart while shopping...planning to them compare to decide which...

GetHuman-urbanj's customer service issue with Wish.com from November 2018

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Help with my Wish.com issue
GetHuman-urbanj's next move: find and follow the right step-by-step guide.
Wish.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-urbanj will need to dig through the advice provided by Wish.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-urbanj can let us know if they help or not.
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The issue in GetHuman-urbanj's own words
I placed ** items in my cart while shopping...planning to them compare to decide which few items i actually wanted. Suddenly I receive a receipt for my offer of over$***. I immediately went to the only customer service I could find and messaged for them to cancel the entire order as I did not place the order and did not want all the merch since there was like* sets of dogs boots...for* dog!! They obviously fit my message as they cancelled * item. I then sent numerous messages to cancel. They then said ooops too late. Then made me message all ** sellers separately. They said oooops too late, wait till merch is received. I have been corresponding with every seller over and over and getting stock answers that don't help. They want me to pay to return** items overseas. They haven't refunded a penny and have made me waste literally hours upon hours emailing all the companies. This has been going on over* months!!! I don't want the stuff...but I don't want to be out the shipping both directions as that will cost me literally ***s of dollars. This is ridiculous!!!! They say there's a guarantee but it's ****. Do not browse on Wish.com!!!! Window shopping had never been so expensive. So annoyed. I've given them more than enough time to do the right thing. It was their system error so they need to give new postage paid label and I will return every item for a full refund. It's the right thing to do Wish.com. Currently my wish it's that I never found your site!!!!

GetHuman-urbanj did not yet indicate what Wish.com should do to make this right.

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Wish.com

Customer service issue
Reported by GetHuman-urbanj
Nov 28th, 2018 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 25736 others
0 customers following this
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Timeline

GetHuman-urbanj started working on this issue
Nov 28th, 2018 3:21am
GetHuman-urbanj indicated the issue is not fixed yet.
Nov 28th, 2018 3:23am

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