I placed an order and once I submitted payment the screen came up showing the shipping...

GetHuman-liz_wood's customer service issue with Wish.com from June 2018

Help with my Wish.com issue
The issue in GetHuman-liz_wood's own words
I placed an order and once I submitted payment the screen came up showing the shipping address to someone in Russia, but i live in Texas. I got no response back using the customer support button on the app. Also read FAQ’s and it said I could change the shipping address in the order section, but there is no selection to do so. It also said I only had * hours to correct the shipping address, but no response from customer support on the app and no way to update the address on the site either. I have since deleted the address that was to some stranger in Russia, but no way to add my address. I’ve ordered multiple times from Wish and my items had previously been delivered to my current address, so I don’t know how it got changed. I am frustrated b*c there is absolutely no other way to contact support other than Email and saw that it could be * days before a response. Am concerned that I need to contact my bank to cancel the transaction. If so, I will never do business with Wish again!
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Wish.com

Customer service issue
Reported by GetHuman-liz_wood
Jun 5th, 2018 - a yr ago
I have an issue with Wish.com too
Fixed
Seen by 7 customers so far
Similar issue to 279 others
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Timeline
GetHuman-liz_wood started working on this issue
Jun 5th, 2018 8:43pm
GetHuman-liz_wood indicated the issue is not fixed yet.
Jun 5th, 2018 8:44pm
GetHuman-liz_wood indicated the issue is not fixed yet.
Jun 5th, 2018 10:03pm
GetHuman-liz_wood indicated the issue is not fixed yet.
Jun 6th, 2018 12:27am
GetHuman-liz_wood indicated the issue is not fixed yet.
Jun 6th, 2018 11:28pm
GetHuman-liz_wood indicated the issue is not fixed yet.
Jun 7th, 2018 1:34pm
GetHuman-liz_wood indicated the issue is not fixed yet.
Jun 7th, 2018 7:52pm