I put my domain name from GoDaddy into weebly. I need Help. I think I need weebly's hos...

GetHuman-uniqnix's customer service issue with Weebly from November 2019

Help with my Weebly issue
The issue in GetHuman-uniqnix's own words
I put my domain name from GoDaddy into weebly. I need Help. I think I need weebly's hosting ip? and where to put it? I need my website to work. It's still parked at GoDaddy.

GetHuman-uniqnix did not yet indicate what Weebly should do to make this right.

How GetHuman-uniqnix fixed the problem
Weebly support asked me to IM'd them. I did ask them what was the problem they took care of me. They were right on it. I bought a domain from GoDaddy and wanted it used at Weebly. Didn't know how to do it. I needed Weebly's IP address and with instructions I went to GoDaddy and put the information in it. You do have to be a premium member in order to transfer your domain from somewhere else. It may be easier if you got a domain name from weebly as well as their email. I sent them all the info they would need: my email, domain name, account info, name and phone number.*Thanks, Debra! The IP address you want to point your domain to is this one: ***.**.***.****This guide from our support site will tell you what you need to change at GoDaddy to use the IP: https:**www.weebly.com*app*help*us*en*topics*how-to-use-a-domain-you-purchased-elsewhere
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Customer service issue
Reported by GetHuman-uniqnix
Nov 25th, 2019 - 3 years ago
GetHuman-uniqnix shared how to fix
Seen by 28 customers so far
Similar issue to 216 others
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GetHuman-uniqnix started working on this issue
Nov 25th, 2019 11:46pm
GetHuman-uniqnix shared this issue with friends on Facebook
Nov 25th, 2019 11:47pm
GetHuman-uniqnix confirmed the issue is fixed. Hooray!
Nov 28th, 2019 4:52am

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