Before contacting them, items GetHuman-tmaloney may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman-tmaloney's own words
Reference account *******-*, today I received my billing for the *nd payment on my policy with a NOTICE OF CANCELLATION. I have never agreed to billing via my E-Mail, I want letters with billing due. The reason, my computer was down for over a month* therefore I had no communication and if I was billed, and I am sure I was, I had no record of it. In essence do not bill me via my E-Mail, send me invoices via the mail. Thank you and I paid the bill as soon as I received the letter!.
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