I was working travel agency so I bought a walmart moneygram card so I could get direct...

GetHuman4155415's customer service issue with WalMart MoneyCard from December 2019

Help with my WalMart MoneyCard issue
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The issue in GetHuman4155415's own words
I was working travel agency so I bought a walmart moneygram card so I could get direct deposit for work in ****. October. I lost the card can't remember the account number couldn't remember my password or email address that I used I was experiencing grief over the loss of loved ones. I called and called and they reported they could not give me my paycheck which was only ***.** dollars. but to me right now and back then i need my money so bad. To this day I still have not recieved my money and I want it. I need it I have an address now which I sent all verifying info but then was told I had to have an address and i was homeless. I now have an address and want my refund check mailed to me right away. It has been over a year that you have held me paycheck and I should charge u interest as you would me. So please send my money asap. Not ** days later it has been a year and two months.
I just want my money. But since they have not been very helpful i want all the interest they have accrued with my money, I mean after all they would charge me interest for a payment being late. If i could afford tofight them in court I would take them to court and make them pay for everything I lost. I would get so mad at them I will never reccomend them to anyone they have the worst customer service ever and really don't care. I told them I am going to lose my apartment and that I was starving , it didn't matter I'm so sorry there is nothing I can do. they would never give me corporates number.
I have been with them for * years using the cards. and I had other cards so I give them my social security number and they can't find it because it has been purged. Originally i had to close the account and get a refund with my paycheck and kept waiting two weeks then Ihad to wait three weeks because they were sending it and they did not i had to send in supporting documentation as to who i am then i was evicted and homeless and because I had no address they have not sent it to me. I have given them an address just to mail it to m but because i can't get into the computer to my account and change the address they are not sending it to me. I probably would not have been evicted had i been ableto pay my rent. but because I did not get it paid the landlord did not believe me that all of this was going on.Well they kept telling me theat it was sent out and I had given the landlord the card and he never gave it back becauese he was mad that the rent money was never accessible. I l...
I have tried to get into the account numerous times always failing. I can't remember I was in a fog when I set the account up. I really need help to try and get my pay check after all i worked for it. It is mine. I can't believe they can keep my money like that. Desperately in need of my money have been for a long time. Rhonda Abraham. ***-***-****
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WalMart MoneyCard

Customer service issue
Reported by GetHuman4155415
Dec 26th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 2718 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card

Timeline

GetHuman4155415 started working on this issue
Dec 26th, 2019 7:55pm
GetHuman4155415 indicated the issue is not fixed yet.
Dec 29th, 2019 10:39pm
GetHuman4155415 indicated the issue is not fixed yet.
Dec 29th, 2019 10:57pm
GetHuman4155415 indicated the issue is not fixed yet.
Dec 29th, 2019 10:59pm

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