Hello, I have a Wacom Intuos M CTL-****WL. Recently I dropped my pen to the floor and i...
GetHuman-faimhure's customer service issue with Wacom from November 2018
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Hello, I have a Wacom Intuos M CTL-****WL. Recently I dropped my pen to the floor and it somehow pushed the nib in too far, and it started having a really weird issue.**The tablet always acts like it's drawing and applying pressure even when hovering above the surface of the tablet. I looked at the wacom app, and it shows the pen as having no pressure when not in range of the tablet and having a little pressure when hovering but not touching down. (This seems to be dependent on softness, too.) It still knows when I press down on the tablet.**I can't draw or click anything with the pen now.*I have tried all the backup nibs, but it didn't work. Updating drivers didn't help either, but I don't think it's a software issue.
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