Sir**I'm your new customer. This is the first time that I have tried shopping with WOW...

GetHuman-skumai's customer service issue with WOW! from August 2020

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The issue in GetHuman-skumai's own words
Sir**I'm your new customer. This is the first time that I have tried shopping with WOW. Today I ordered few things which included one Retinol face cream ** ml, one retinol serum ** ml and two apple cider vinegar *** ml. **As per your offer buy * and get *, * bottles of apple cider vinegar was free as I paid for * other products but sir now when I again logged into my id it showed * bottles of apple cider vinegar *** ml which is completely false as I never clicked on *** ml option.**Sir kindly look into it and if there is some mistake in quantity so please correct it.*Sir please don't disappoint me as this is my first time with your product. **I've got big hopes from you.**My order no. is ********Kindly look into it and do the appropriate.**Thanking you **Yours faithfully (Hoping to be loyalist customer)*Shivani

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Customer service issue
Reported by GetHuman-skumai
Aug 16th, 2020 - a year ago
Not resolved
Seen by 12 customers so far
Similar issue to 437 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman-skumai started working on this issue
Aug 16th, 2020 5:38am
GetHuman-skumai indicated the issue is not fixed yet.
Aug 16th, 2020 9:58am

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