My recently installed broadband router* i have been getting *mbs download and *mbs uplo...

GetHuman1380258's customer service issue with Vodafone from October 2018

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The issue in GetHuman1380258's own words
My recently installed broadband router* i have been getting *mbs download and *mbs upload, i know new accounts are advised it may be slow for a while but, the power light is on and all other lights are out*off. i have unplugged, turned off, waited, turned on, waited but the lights, that is the internet, phone, mobile and wifi lights are all off. *After the initial steup the internet and wifi lights were on. It was only because i checked my broadband speed again today (*mbs) that i discovered the lights were out.*i would be grateful if you could advise me.
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Customer service issue
Reported by GetHuman1380258
Oct 20th, 2018 - 3 mons ago
I have an issue with Vodafone too
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GetHuman1380258 started working on this issue
Oct 20th, 2018 9:03am