You were supposed to come and install faster broadband today I stayed in all day waitin...

GetHuman1363896's customer service issue with Vodafone from October 2018

Help with my Vodafone issue
The issue in GetHuman1363896's own words
You were supposed to come and install faster broadband today I stayed in all day waiting no phone call nothing some one Rang yesterday looking for the old broadband box and the new one hasn't been installed. I also want to make a full complaint about complete violation of my personal information by one of your reps who used the information I gave him for his own personal use. He viewed my profile and began messaging me asking loads of personal questions and messaging me at weekends wondering what I had planned and Sunday mornings waving at me I want to make a complete report of breach of the new data protection he made me extremely uncomfortable
GetHuman1363896 did not yet indicate what Vodafone should do to make this right.
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Customer service issue
Reported by GetHuman1363896
Oct 17th, 2018 - 3 mons ago
I have an issue with Vodafone too
Seen by 3 customers so far
Similar issue to 422 others
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GetHuman1363896 started working on this issue
Oct 17th, 2018 3:19pm
GetHuman1363896 indicated the issue is not fixed yet.
Oct 18th, 2018 3:39pm