I have * had an account with Vodafone (Monthly Plan) which was in dispute with Vodafone...

GetHuman5129913's customer service issue with Vodafone (UK) from August 2020

Help with my Vodafone (UK) issue
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Account holder name, Account number, Billing address, Account phone number, and 4 digit PIN
The issue in GetHuman5129913's own words
I have * had an account with Vodafone (Monthly Plan) which was in dispute with Vodafone. They have accepted fault and cancelled the account and written-off the small arrears. However my credit score is now affected by their records and I require them to provide written evidence that the account is closed and has £nil balance *This would seem simple enough but seems impossible to get anyone at Vodafone to agree to do

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Vodafone (UK)

Customer service issue
Reported by GetHuman5129913
Aug 4th, 2020 - 6 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 732 others
0 customers following this

Timeline

GetHuman5129913 started working on this issue
Aug 4th, 2020 1:49pm
GetHuman5129913 shared this issue with followers on Twitter
Aug 4th, 2020 1:49pm
GetHuman5129913 indicated the issue is not fixed yet.
Aug 4th, 2020 1:49pm
GetHuman5129913 indicated the issue is not fixed yet.
Aug 4th, 2020 1:49pm
GetHuman5129913 indicated the issue is not fixed yet.
Aug 4th, 2020 1:49pm
GetHuman5129913 indicated the issue is not fixed yet.
Aug 4th, 2020 1:49pm
GetHuman5129913 indicated the issue is not fixed yet.
Aug 4th, 2020 1:49pm
GetHuman5129913 indicated the issue is not fixed yet.
Aug 4th, 2020 1:49pm
GetHuman5129913 indicated the issue is not fixed yet.
Aug 4th, 2020 1:49pm
GetHuman5129913 indicated the issue is not fixed yet.
Aug 4th, 2020 1:49pm
GetHuman5129913 indicated the issue is not fixed yet.
Aug 4th, 2020 1:49pm
GetHuman5129913 indicated the issue is not fixed yet.
Aug 4th, 2020 1:50pm
GetHuman5129913 indicated the issue is not fixed yet.
Aug 4th, 2020 1:50pm
GetHuman5129913 indicated the issue is not fixed yet.
Aug 4th, 2020 1:52pm
GetHuman5129913 indicated the issue is not fixed yet.
Aug 4th, 2020 1:54pm
GetHuman5129913 indicated the issue is not fixed yet.
Aug 4th, 2020 1:54pm
GetHuman5129913 indicated the issue is not fixed yet.
Aug 4th, 2020 1:54pm
GetHuman5129913 indicated the issue is not fixed yet.
Aug 4th, 2020 1:54pm
GetHuman5129913 indicated the issue is not fixed yet.
Aug 4th, 2020 1:54pm
GetHuman5129913 indicated the issue is not fixed yet.
Aug 4th, 2020 1:55pm
GetHuman5129913 indicated the issue is not fixed yet.
Aug 4th, 2020 1:55pm