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I have * had an account with Vodafone (Monthly Plan) which was in dispute with Vodafone...

GetHuman5129913's customer service issue with Vodafone (UK) from August 2020

Help with my Vodafone (UK) issue

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Account holder name, Account number, Billing address, Account phone number, and 4 digit PIN

The issue in GetHuman5129913's own words

I have * had an account with Vodafone (Monthly Plan) which was in dispute with Vodafone. They have accepted fault and cancelled the account and written-off the small arrears. However my credit score is now affected by their records and I require them to provide written evidence that the account is closed and has £nil balance *This would seem simple enough but seems impossible to get anyone at Vodafone to agree to do

GetHuman5129913 did not yet indicate what Vodafone (UK) should do to make this right.

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Vodafone (UK)

Customer service issue

Reported by GetHuman5129913

Aug 4th, 2020 - 6 months ago

I have an issue with Vodafone (UK) too

Not resolved

Seen by 9 customers so far

Similar issue to 732 others

0 customers following this

Timeline

GetHuman5129913 started working on this issue

Aug 4th, 2020 1:49pm

GetHuman5129913 shared this issue with followers on Twitter

Aug 4th, 2020 1:49pm

GetHuman5129913 tried calling Vodafone (UK)

Aug 4th, 2020 1:49pm

GetHuman5129913 spoke with a rep from Vodafone (UK)

Aug 4th, 2020 1:49pm