Unable to top-up.Voice recitation "didn't get that."*Go through *** and after again rec...

GetHuman-zoltan_'s customer service issue with Vodafone (UK) from August 2020

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The issue in GetHuman-zoltan_'s own words
Unable to top-up.Voice recitation "didn't get that."*Go through *** and after again reciting PIN Top-up voucher "didn't get that".Told to enter on keypad.Entered & then silence.*There was a perfectly good system in operation prior to the appearance of the above.*How am I supposed to use a voucher when I cannot get your robot to accept the number?

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Vodafone (UK)

Customer service issue
Reported by GetHuman-zoltan_
Aug 14th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 813 others
0 customers following this

Timeline

GetHuman-zoltan_ started working on this issue
Aug 14th, 2020 10:40am
GetHuman-zoltan_ indicated the issue is not fixed yet.
Aug 14th, 2020 10:41am

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