I have tried to top my credit up twice and apply big value bundles both times. However...

GetHuman-drewsinn's customer service issue with Vodafone (UK) from April 2018

5 views
 | 
388 similar
 | 
0 following
Help with my Vodafone (UK) issue
First: share to improve GetHuman-drewsinn's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-drewsinn's next move: call Vodafone (UK).
The best way to get your problem resolved is to tap the button below to start calling Vodafone (UK). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-drewsinn may need:
Account holder name, Account number, Billing address, Account phone number, and 4 digit PIN
The issue in GetHuman-drewsinn's own words
I have tried to top my credit up twice and apply big value bundles both times. However it appears they have not been applied either time.
I have been trying to use my big value bundle but instead have used all my credit. Leaving me with none!
Give my credit back and put the bundle on
I have an issue with Vodafone (UK) too
How GetHuman-drewsinn fixed the problem
We are waiting for GetHuman-drewsinn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Vodafone (UK)'s attention and get better help faster. Tap below to get started.
Having Vodafone (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Vodafone (UK) email you?
This email address isn't valid
Follow this issue
See how GetHuman-drewsinn fixes it.
This email address isn't valid

Vodafone (UK)

Big value bundle
Customer service issue
Reported by GetHuman-drewsinn
Apr 23rd, 2018 - 8 mons ago
I have an issue with Vodafone (UK) too
Not resolved
Seen by 5 customers so far
Similar issue to 388 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-drewsinn started working on this issue
Apr 23rd 3:01pm