reference NJHM**QFV.spent over ** minutes with tech.for the past few weeks my internet...

GetHuman3379801's customer service issue with Verizon Billing from August 2019

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The issue in GetHuman3379801's own words
reference NJHM**QFV.spent over ** minutes with tech.for the past few weeks my internet was going out and I have to continually reset modem. I am paying for dsl which is horrible and awaiting fios to be installed in my townhome complex.every other day I had to reset modem to get back internet.last nite I was assured by tech that the most recent fix both on my modem and also in the line would result in not loosing internet again. I am only staying with this dsl because I want my fios back which I had in my house for many years.i don't think I should be paying a lot for internet that I have had to reset my modem to get it back. if my bill can be adjusted I would greatly appreciate I said I don't want to loose internet with dsl because I am awaiting fios installation some time very soon.....anything you can do on my behalf since I am retired would be greatly appreciated. my phone number is ***-***-****(home)

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Verizon Billing

Customer service issue
Reported by GetHuman3379801
Aug 6th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 668 others
0 customers following this


GetHuman3379801 started working on this issue
Aug 6th, 2019 6:13pm

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