MY name is Eyal,*We've been Emailing for a few days. *Your last request was that I will...

GetHuman-eyalzur's customer service issue with Vayama from July 2018

3 views | 69 similar | 0 following
Help with my Vayama issue
GetHuman-eyalzur's next move: call Vayama.
The best way to get your problem resolved is to tap the button below to start calling Vayama. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-eyalzur's own words
MY name is Eyal,*We've been Emailing for a few days. *Your last request was that I will call the UIA airlines. **I called the UIA airlines number and talked with a representative.*She saw in the computer the * tickets which are now booked to the same flight for the same two names.*She tried to help me and checked few times with her superiors.**Her last answer was that she cannot add a remark in the system stating “credit option provided” because the owner of tickets cannot ask this request- this is not the way it should works.*She requested me to ask you to call the airlines agency, “the department that is charged of the connection with the websites you buy from”*She said that you will know which number to call, because you contact regularly.*She says you need to explain the situation, “The misspelled Email and the unknown information in your website which had lead us to buy tickets again."*She said they may take responsibility in this situation and help to find a solution.*I understood that they are the only one who can add a remark stating “credit option provided”.**I hope this is logic to you like it sounds logical to me.*The situation is really troubling my mind and I would so appreciate your help to find the solution. **I need to receive a human response to this situation better by phone.*Because the Emailing is ain't working.*Thank you so much.*Eyal

GetHuman-eyalzur did not yet indicate what Vayama should do to make this right.

How GetHuman-eyalzur fixed the problem

We are waiting for GetHuman-eyalzur to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Vayama's attention and get better help faster. Tap below to get started.
Having Vayama issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-eyalzur fixes it.
This email address isn't valid

Vayama

Customer service issue
Reported by GetHuman-eyalzur
Jul 2nd, 2018 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 69 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)

Timeline

GetHuman-eyalzur started working on this issue
Jul 2nd, 2018 2:59pm
GetHuman-eyalzur indicated the issue is not fixed yet.
Jul 2nd, 2018 4:26pm
GetHuman-eyalzur indicated the issue is not fixed yet.
Jul 3rd, 2018 4:53pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies