Before contacting them, items GetHuman-itl may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-itl's own words
Hi.I need to cancel my ticket of my trip.My husband got sick.He needs to stay in USA for medical tests. My booking number is: * VUS-******* He should fly Aeroflot company **.**.****. I need to cancel soon us possible .Please ,cancel ticket and send me cancel conformation number.I was trying to call you,but your telephone number is not reachable.My e-ticket number: ************* Name is: Vadim Ten
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