Bad numbers in back of card *** not good

GetHuman-wcott's customer service issue with Vanilla Gift Card from August 2018

Help with my Vanilla Gift Card issue
The issue in GetHuman-wcott's own words
The problem: Bad numbers in back of card *** not good
GetHuman-wcott did not yet indicate what Vanilla Gift Card should do to make this right.
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Vanilla Gift Card

Customer service issue
Reported by GetHuman-wcott
Aug 22nd, 2018 - 3 mons ago
I have an issue with Vanilla Gift Card too
Fixed
Seen by 5 customers so far
Similar issue to 130 others
0 customers following this
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Timeline
GetHuman-wcott started working on this issue
Aug 22nd 5:21am
GetHuman-wcott indicated the issue is not fixed yet.
Aug 22nd 12:13pm