We have received a check from VW Credit, Inc. for $***.**, check *********, made out to...

GetHuman2236458's customer service issue with VW Credit from December 2020

Help with my VW Credit issue
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Before contacting them, items GetHuman2236458 may need:
Name on account, VIN number, Date of birth, Make and model of vehicle, Email address on account, and Billing address
The issue in GetHuman2236458's own words
We have received a check from VW Credit, Inc. for $***.**, check *********, made out to William Dixon, and sent to our mailing address. We don't know what it is for and why it was sent to us. We have no business with Volkswagen. We lease a vehicle from Audi. Is this in anyway related to that? This is the second check we've received from VW. The first one arrived shortly after we leased the Audi and we assumed it was some sort of refund related to that transaction. But now we've received a second check and hesitate to keep cashing checks for funds we're not entitled to. There is no explanation included with the check, nor any reference to an account number. We haven't owned a VW in decades. Please advise. William & Katherine Dixon

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VW Credit

Customer service issue
Reported by GetHuman2236458
Dec 31st, 2020 - 2 years ago
Not resolved
Seen by 147 customers so far
Similar issue to 381 others
0 customers following this

Timeline

GetHuman2236458 started working on this issue
Dec 31st, 2020 5:45pm