Hi there,It seems on Jan * one of my children activated a free trial of your app follo...

GetHuman-theoocks's Overcharge/Strange charge issue with Unlock Station from October 2020

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The issue in GetHuman-theoocks's own words
Hi there,It seems on Jan * one of my children activated a free trial of your app followed by a subscription. We have been charge GBP *.** per week since then. She must have done so not knowing or understanding it. Since then, the Kindles they use have not been used at all really and this subscription has gone unnoticed. You will probably be able to see there has been no use at all of the app. I would greatly appreciate if you could refund the charges, as my child unwittingly and unknowingly activated this subscription.Thanks in advance, Theo

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Unlock Station

Overcharge/Strange charge issue
Reported by GetHuman-theoocks
Oct 8th, 2020 - 6 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 387 others
0 customers following this

Timeline

GetHuman-theoocks started working on this issue
Oct 8th, 2020 9:32am

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