Unilever Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Unilever customer service, archive #1. It includes a selection of 9 issue(s) reported November 1, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I am looking to purchase "Zest Body Wash Aqua" but I can't seem to find it at Walmart anymore. It was always a top-selling body wash, but Walmart would only order small quantities causing them to run out quickly. Instead, they pushed their own brand and cheaper alternatives, insisting that customers no longer liked Zest. This strategy of ordering limited quantities of popular items, pushing in-house brands, and disappointing customers with stock shortages appears to be Walmart's approach. In the past, when Sam Walton was running the company, Walmart had a different approach with more integrity and care for customers. I, along with many others, miss being able to easily purchase Zest Body Wash Aqua at Walmart since it was a favorite amongst consumers.
Reported by GetHuman3867534 on venerdì 1 novembre 2019 19:13
Good afternoon, my name is Marbella Pineda, and I am a volunteer at the International Foundation Maria Luisa de Moreno, represented by our President and Founder, Dr. Maria Luisa Piraquive de Moreno. The reason for this message is that we are collecting donations in kind for the most vulnerable families who lost their jobs due to covid19. We will have two deliveries per year, with the next one scheduled for the last week of November and the first week of December [redacted] in the most marginalized areas of Puebla, San Andrés Cholula, San Pedro Cholula, Huejotzingo, Cuautlancingo, Amozoc de Mota, and Acajete. Therefore, we are reaching out to request 15 minutes of your valuable time for a video call to discuss our work in Mexico for over 10 years. Please provide us with an email address to send our donation request letter. It is worth mentioning that all donations are tax-deductible. We look forward to your kind response.
Reported by GetHuman-cholula on mercoledì 7 luglio 2021 19:44
Good afternoon, my name is Marbella Pineda. I am a volunteer at the International Maria Luisa de Moreno Foundation, represented by our President and Founder, Dr. Maria Luisa Piraquive de Moreno. We are reaching out because we are gathering in-kind support for the most vulnerable families affected by unemployment due to Covid-19. We will have two aid deliveries per year, with the second one scheduled for the last week of November and the first week of December in [redacted], in underserved areas of Puebla, San Andres Cholula, San Pedro Cholula, Huejotzingo, Cuautlancingo, Amozoc de Mota, and Acajete. We kindly ask for 15 minutes of your valuable time for a video call to share details of our work in Mexico for over 10 years. If possible, please provide an email address where we can send our donation request letter. It's important to note that all donations are tax-deductible. We look forward to your response.
Reported by GetHuman-cholula on mercoledì 7 luglio 2021 19:47
Good afternoon, my name is Marbella Pineda, and I am a volunteer for the International Maria Luisa de Moreno Foundation, proudly represented by our President and Founder, Dr. Maria Luisa Piraquive de Moreno. The reason for this email is that we are collecting donations in kind for the most vulnerable families who have lost their jobs due to the COVID contingency. We will have two deliveries per year, and our second delivery will take place in the last week of November and the first week of December of this year in the most marginalized areas of Puebla, San Andres Cholula, San Pedro Cholula, Huejotzingo, Cuautlancingo, Amozoc de Mota, and Acajete. Therefore, we are reaching out to you and kindly asking for fifteen minutes of your valuable time for a video call to provide details of our work in Mexico for over ten years. Additionally, we would appreciate it if you could provide us with an email address to send our donation request letter. It is worth mentioning that all donations are tax-deductible. We look forward to your kind response. [redacted].
Reported by GetHuman-cholula on mercoledì 7 luglio 2021 19:52
I recently returned from vacation only to discover that my Unilever account has been blocked for recent activity. My Unilever account login is [redacted] I work as a third-party contractor for Swisslog UK at the Leeds UK site, supporting PLC systems. I kindly request that my account be unblocked so I can resume connectivity to the site. You can reach me at [redacted]5.
Reported by GetHuman-nigelpl on lunedì 9 agosto 2021 09:18
Hello Unilever, I admire your dedication to being a top provider of food, home, beauty/wellbeing, and personal care products throughout Africa, as well as your commitment to promoting sustainable living. I would like to express my interest in participating in a survey conducted by your esteemed company. I am aware that Unilever's goal is to address everyday needs for nutrition, hygiene, and personal care, ultimately aiming to enhance people's well-being and quality of life. I am eager to read any existing reviews and would love to be informed about any upcoming surveys. Please notify me at your convenience. Thank you for considering my request. I look forward to a positive response from you. Sincerely, Ani Emelda
Reported by GetHuman-aniemeld on lunedì 29 agosto 2022 00:35
I need to find out who I should contact regarding sexual harassment that occurred at the Unilever site in Sikeston, Missouri. I filed a complaint but haven't received any help. I work for the cleaning company PND that services Unilever in Sikeston, Missouri. Despite informing the production team about the security officer named Keith making sexual comments during our shift, no action has been taken. I had to leave work due to feeling uncomfortable, and it seems like I might lose my job over this issue. I'm unsure of whom to address this matter to. I've provided detailed accounts of the incidents, but nothing has changed. Keith still has his job while I'm left with fewer hours or perhaps without a job. I recently returned to work there, and I feel punished for speaking up about the inappropriate behavior.
Reported by GetHuman-eheather on martedì 21 febbraio 2023 17:57
Estimados, Buenas noches. Quisiera presentar una queja sobre un producto fabricado por Unilever. Detalles del producto: - Nombre: Pond's Clarant B3-Tono Uniforme-Crema Antimanchas Factor de Protección Solar 15 - Presentación: Pote de 100g - Lote: [redacted]0 - Código de Barras: [redacted][redacted] - Fecha de Vencimiento: 04/[redacted] Características observadas del contenido: - Color rosado - Aspecto grumoso - Olor desagradable. Estas características no coinciden con las de un producto apto para el consumo. Quedo a la espera de su pronta respuesta. Saludos cordiales.
Reported by GetHuman8304550 on domenica 16 aprile 2023 07:10
I am a regular buyer of Ben & Jerry’s ice cream. Recently, I bought a pint of Strawberry Cheesecake, and unfortunately, it was missing the strawberries and graham cracker swirl. The Raspberry Cheesecake flavor I purchased also lacked any raspberries. Additionally, the Cannoli ice cream I bought was too sweet to eat. The carton numbers for the Cannoli ice cream are SEP1924BJ1 [redacted] 07:47 [redacted], Raspberry cheesecake carton numbers unknown as it was thrown out, and for the Strawberry Cheesecake ice cream NOV0124BJ5 3 [redacted] 15:22 [redacted]1. I bought them from Meijer and Kroger stores with zip codes [redacted]. As a loyal customer, I expect a premium experience from Ben & Jerry’s, but these three pints did not meet my expectations.
Reported by GetHuman-lukskare on venerdì 11 agosto 2023 19:11

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