I just received my order of the Berry Buddy which arrived broken in many, many pieces...

GetHuman1658567's customer service issue with UncommonGoods.com from November 2018

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The issue in GetHuman1658567's own words
I just received my order of the Berry Buddy which arrived broken in many, many pieces. The packaging was practically non existent. No bubble wrapping or tight foam form, just a few foam pellets. Not even enough to fill the box tightly. I am not surprised that the pottery colander was broken. I can't even imagine that you would want me to return these broken shards. I can send you a photo if needed.*I would like to have a replacement sent only if it is packaged to arrive intact and useable. I am really disappointed. *Martha Hom*Order * ********-*
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UncommonGoods.com

Customer service issue
Reported by GetHuman1658567
Nov 30th, 2018 - 6 mons ago
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Timeline
GetHuman1658567 started working on this issue
Nov 30th, 2018 5:04am