On May **, ****, I received a rug I did not order. On May **, ****, I wrote explaining...

GetHuman-cashlinn's customer service issue with UnbeatableSale.com from May 2020

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The issue in GetHuman-cashlinn's own words
On May **, ****, I received a rug I did not order. On May **, ****, I wrote explaining the error. On May **, ****, I received an email from your company requesting information on my request for a replacement. I responded at length explaining the problem. Today, I tried to call customer service, got placed on hold for several minutes and then received a recording requesting I leave a message (which I did). I am now requesting help on this format. *I ordered a "Better Trends Country Braided Rug, *PC set Brown Striped". What I received is "Country Braid Stripe *PC Set, Color: AMERICANA". *I indicated that I wished to have the correct rug sent to me and the wrong rug picked up. No has responded to my email or my phone call. I would really appreciate someone taking action to resolve this matted ASAP and being advised of action taker and what I can expect. Your assistance and cooperation would be appreciated . Thank you- Doyle Cash Johnson-Home phone ***-***-****

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UnbeatableSale.com

Customer service issue
Reported by GetHuman-cashlinn
May 20th, 2020 - 3 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 52 others
0 customers following this

Timeline

GetHuman-cashlinn started working on this issue
May 20th, 2020 8:02pm