Good afternoon, I'm from Brazil and yesterday I made a subscription of US NEWS COMPASS...

GetHuman-fred_res's customer service issue with US News and World Report from July 2018

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The issue in GetHuman-fred_res's own words
Good afternoon, I'm from Brazil and yesterday I made a subscription of US NEWS COMPASS to my son. He filled the form in the website and typed my email address wrongly. Instead of *****@***.com he typed *****@***.com (he forgot the ".br"). Now we aren't able to access de the Compass. Could you please add the ".br" in my address? My name is Frederico Resende de Oliveira and I live in Rua Engenheiro Antonio Goncalves Soares, ***, Bloco Horizon, Ap ***, Luzia, Aracaju-SE, Brazil, zip code *****-***
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US News and World Report

Customer service issue
Reported by GetHuman-fred_res
Jul 19th, 2018 - a yr ago
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Items needed
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Timeline
GetHuman-fred_res started working on this issue
Jul 19th, 2018 8:20pm
GetHuman-fred_res indicated the issue is not fixed yet.
Jul 21st, 2018 11:55am