FBI phone doesn't let you speak to anyone or leave a message, and their web page for computer crime doesn't work

GetHuman1305373's customer service issue with US FBI from October 2018

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The issue in GetHuman1305373's own words
Report blackmail email and hacking of my computer. ... Can't make a report or contact the FBI by phone or leave a message even ! The page at https:**complaint.ic*.gov*default.aspx?**doesn't work ! You fill out the page then do the Recaptcha. It says DONE, then makes you do the Recaptcha, says DONE, then it makes you do the Recaptcha, DONE, Then it makes you Do the Recaptcha FOREVER, and NEVER lets you submit a form ! I gave up after ** times DONE ! And I can't even call a HUMAN, I only get an answering machine without the ability to leave a message. If I seen people making bombs they would NEVER KNOW ! How can the FBI be so hard to contact ? You can't even leave a tip on the tip line ! Only a computer voice menu without even VOICE MAIL !*And yes CONTACT ME so I can send you an IMAGE of the report since it is impossible to send the form ! And if I could even email the FBI ! And send and email so I can send you the report since your forms don't work, your phones don't work, and you don't have voicemail !
Doing ReCaptacha frequently doesn't work right ! Here it says you are done, then the form wants you to verify AGAIN, REPEAT FOREVER ! I gave up after ** times ! And their phone doesn't answer either or even let you leave a voice mail ! G
Have the FBI page work and them answer their phones, and have a working voice mail. They don't even have voice mail ! And their is no working TIP Line, it answers but you can't leave a message or speak to anyone so it is worthless !
Never called the FBI before. The Clark country police said to go to the Ohio Atty General, and they referred me to the FBI page. When that repeatedly failed I tried many phone numbers and looked on GetHuman to find one with a person. But NEVER could get a person or leave a message.
I tried calling them and looking on gethuman for several numbers but I could only get computer voice menus without being able to talk to a person or leave a message ! And I tried several numbers with the same result. And the web page constantly fails with Recaptcha ! This makes it IMPOSSIBLE to report a crime !
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US FBI

FBI reporting of computer crime
Customer service issue
Reported by GetHuman1305373
Oct 9th, 2018 - 4 years ago
Fixed
Seen by 35 customers so far
Similar issue to 83 others
0 customers following this
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Timeline

GetHuman1305373 started working on this issue
Oct 9th, 2018 9:20pm
GetHuman1305373 indicated the issue is not fixed yet.
Oct 11th, 2018 9:30am
GetHuman1305373 indicated the issue is not fixed yet.
Oct 11th, 2018 9:41am
GetHuman1305373 indicated the issue is not fixed yet.
Oct 11th, 2018 9:43am
GetHuman1305373 indicated the issue is not fixed yet.
Oct 11th, 2018 9:47am

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