hi I waited nearly ** minutes to get through to an agent and went bananas listening to...

GetHuman-zaqzaqza's customer service issue with US FBI from August 2018

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hi I waited nearly ** minutes to get through to an agent and went bananas listening to repeat menu choices so I am sorry to bother you if this chat service is not for general questions, and googled for an hour trying to get an answer and could not.** I am using unsecured wifi and want to know if I am doing so in a home far away from normal places which hackers target am I safe? There are neighbors but I am less concerned about elderly retirees around me. **So I specifically want a yes or no on this please:**Do hackers have to be within a physical range if targeting users of wifi?** If so please send me information on how close they have to be because there are places you can use wifi outside still - If they had to be within **ft for example I could know I was safe being **ft away from a cafe.**This is very important to me so please be sure you know the answer and tell me the physical range exactly. I am old and cannot work a **** thing out and there has to be someone at the FBI who knows this stuff . Please find someone who does if you are reading this and don't know yourself. **Thanks,** Mia
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US FBI

Customer service issue
Reported by GetHuman-zaqzaqza
Aug 15th, 2018 - a yr ago
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GetHuman-zaqzaqza started working on this issue
Aug 15th, 2018 4:47pm