I want to know why a package I sent to Jacksonville, FL via the Church Road, Va. Post O...

GetHuman-cwbroc's customer service issue with UPS Mail Innovations from December 2018

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I want to know why a package I sent to Jacksonville, FL via the Church Road, Va. Post Office Nov. **, has never left the Sandston, VA. Mail Distribution Center? I am due a credit for a returned item to Venus in Jacksonville, FL. I will never get it if the package is sitting*lost for almost a month now. Please respond. The UPS Mail Innovations Returns tracking * is **** **** **** **** **** **** **.
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UPS Mail Innovations

Customer service issue
Reported by GetHuman-cwbroc
Dec 4th, 2018 - 2 mons ago
I have an issue with UPS Mail Innovations too
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Seen by 1 customer so far
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GetHuman-cwbroc started working on this issue
Dec 4th, 2018 1:43pm