I have currently been charged *.** a month for several months. I just recently noticed...

GetHuman-winbfam's customer service issue with UFC FightPass from February 2019

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Help with my UFC FightPass issue
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GetHuman-winbfam's next move: try the UFC FightPass help center.
UFC FightPass doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-winbfam will want to follow the link below to head to their help center. We will check on GetHuman-winbfam later to make sure it's all set or try to help escalate.
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Email on Account, Password, Purchase ID, Phone Number on Account, Amount Charged, and Order number
The issue in GetHuman-winbfam's own words
I have currently been charged *.** a month for several months. I just recently noticed this charge on my account being billed threw Amazon . When I called and questioned them about this charge they told me it was for UFC Fight pass, I then immediately remembered signing up for a free trial period sometime ago and obviously forgot to cancel. Anyway this was not the problem as I was just going to keep the subscription. But however when I tried to sign into the account my email was not in the system? Nor was my *nd email address I sometimes use? My concern is that my account has been hacked into and my information changed locking me out while I am still paying for the service and have been now for several months. This exact same thing has happened to me with the Hulu app. I need some clarity on what's going here and an immediate resolution please. Thanks

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UFC FightPass

Customer service issue
Reported by GetHuman-winbfam
Feb 26th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 2107 others
0 customers following this

Timeline

GetHuman-winbfam started working on this issue
Feb 26th, 2019 10:14pm