You are worthless, we had a trailer reserved for pickup today at * pm. Told the person...

GetHuman-slmille's customer service issue with U-Haul from November 2018

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The issue in GetHuman-slmille's own words
You are worthless, we had a trailer reserved for pickup today at * pm. Told the person never returned it that had it? Really give me the name and let me talk to them, *** bucks you never had a trailer to rent! So we had to drive * hour to get to another trailer, wouldn’t let us have a dam truck. Cost us movers who have now left, a rebooking on an air flight because you had a trailer, that cost money. And now it’s dark have to load a trailer ourselves, husband with a heart condition, and drive through the middle of the night! You should be ashamed of your business! It’s pathetic! You need to look at yourselves and think about customer service., and the cost and health jeopardy you have put my husband in. Shame on you, may you have many sleepless nights

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U-Haul

Customer service issue
Reported by GetHuman-slmille
Nov 14th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 542 others
0 customers following this

Timeline

GetHuman-slmille started working on this issue
Nov 14th, 2018 10:22pm