Thank you so much for reading my request. Thank you for your hard work that help the s...

GetHuman-joey_li's customer service issue with Trulia from September 2018

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The issue in GetHuman-joey_li's own words
Thank you so much for reading my request. Thank you for your hard work that help the small landlords.**I have the following problem and am wondering if you can take a look. I have had the same ad on Zillow for the last two years. I was always getting messages from Trulia. But since August *st this year, I have received about ** inquiries from Zillow, about ** from Hotpads, but * from Trulia. So I did a test a few times and sent a tour request to my ad:*https:**www.trulia.com*p*il*chicago****-s-plymouth-ct-chicago-il-*****--*******I do not see the tour requests (I have checked spam folders). But as the sender of a tour request, I get the following email from Trulia*"Your request for info about *** S Plymouth Ct...*And in this email, the property that is being sent the tour requests is a different unit in my building. Their unit number is ***. Mine is **** ( I did not list the unit number in my ad). Their rental is $**** currently. Mine is $****. I believe that property was getting messages that were sent to me.**Wondering if you can take a look at the problem. Thank you so much!
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Trulia

Customer service issue
Reported by GetHuman-joey_li
Sep 20th, 2018 - 6 mons ago
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GetHuman-joey_li started working on this issue
Sep 20th, 2018 2:14pm