Book a room for * people. ... I booked a room for * adult and * children, and got a room with only * beds. The hotel does not have extra beds for my other child. The company "love holidays" refuses to give me another hotel and says in Spain it's normal for parents to share a bed with their child. I do not agree with this. I booked and paid for three people and expect my own bed, not a * and *yr old child kicking me at night in my bed.
They said it's normal to share your bed with your kids in Spain and I should accept it.
Find me a hotel that provides a room for * people at the same standard, it charge me for just * person, oe maximum *, not three, as we only have one bed.
It's my first time to use Trivago but I won't use it again as Love Holidays have not helped fix the issue.
Tried to find a Trivago customer service. Tried to get hotel to help, they were nice but only have double beds or twin beds, they have no rooms that suit * people. They should never have come up in the search when I entered * people in the search engine, it is not a family place.