I have an old Averatec **** Series laptop. It has Windows XP on it. I like it and use i...

GetHuman833050's customer service issue with TriGem from June 2018

21 views | 564 similar | 0 following
Help with my TriGem issue
First: share to improve GetHuman833050's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman833050's next move: call TriGem.
The best way to get your problem resolved is to tap the button below to start calling TriGem. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman833050's own words
I have an old Averatec **** Series laptop. It has Windows XP on it. I like it and use it because my financial program will not work on anything newer than Windows Vista which I no longer have. This financial program works well with Windows XP. All was well until day before yesterday. Then the machine would begin to start up and before the start up information left the screen, it would shut down and start again. It will sit there for hours just starting and re-starting. I feel fairly sure this is a software problem with Windows XP and would like to know how to fix it. I am not an expert, but do know more than most folks about such things. I would re-install the OS, but it came to me without a disk, and it will not revert to an earlier time. Any help would be much appreciated. Thank you!**Ray Norton

GetHuman833050 did not yet indicate what TriGem should do to make this right.

How GetHuman833050 fixed the problem

We are waiting for GetHuman833050 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get TriGem's attention and get better help faster. Tap below to get started.
Having TriGem issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman833050 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman833050
Jun 29th, 2018 - 5 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 564 others
0 customers following this
Items needed
Where was the item purchased
Order number (if applicable)
Billing address


GetHuman833050 started working on this issue
Jun 29th, 2018 3:46pm