I have an old Averatec **** Series laptop. It has Windows XP on it. I like it and use i...

GetHuman833050's customer service issue with TriGem from June 2018

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The issue in GetHuman833050's own words
I have an old Averatec **** Series laptop. It has Windows XP on it. I like it and use it because my financial program will not work on anything newer than Windows Vista which I no longer have. This financial program works well with Windows XP. All was well until day before yesterday. Then the machine would begin to start up and before the start up information left the screen, it would shut down and start again. It will sit there for hours just starting and re-starting. I feel fairly sure this is a software problem with Windows XP and would like to know how to fix it. I am not an expert, but do know more than most folks about such things. I would re-install the OS, but it came to me without a disk, and it will not revert to an earlier time. Any help would be much appreciated. Thank you!**Ray Norton
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TriGem

Customer service issue
Reported by GetHuman833050
Jun 29th, 2018 - a yr ago
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GetHuman833050 started working on this issue
Jun 29th, 2018 3:46pm