Hi I am trying to change a booking on a saver rate due to having an accident and hurtin...

GetHuman2952486's booking change request issue with Travelodge from May 2019

Help with my Travelodge issue
First: share to improve GetHuman2952486's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2952486 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman2952486's own words
Hi I am trying to change a booking on a saver rate due to having an accident and hurting my back, which is causing mobility issues. I have booked * night in Battersea Monday ******** ref ********* and one night in Balham ******** ref **********. Unfortunately these are on a saver rate. I will struggle to carry my luggage around while moving from one hotel to another. I would like to change so both nights are in Balham, so change Battersea to Balham for **th June the Monday. Myself and my friend who I am going with are loyal customers and use Travelodge a lot. I wouldn't*t be trying to change but for the accident which means I can lift or walk very far. I hope that you can help with this. Thank you Linda Levy
GetHuman2952486 did not yet indicate what Travelodge should do to make this right.
I have an issue with Travelodge too
How GetHuman2952486 fixed the problem
We are waiting for GetHuman2952486 to fix the problem and share the solution with the rest of us customers.
Please help with my Travelodge issue
Do you have a customer issue as well?
We can help you get Travelodge's attention and get better help faster. Tap below to get started.
Having Travelodge issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


booking change request issue
Reported by GetHuman2952486
May 20th, 2019 - a mon ago
I have an issue with Travelodge too
Not resolved
Seen by 2 customers so far
Similar issue to 531 others
0 customers following this
GetHuman2952486 started working on this issue
May 20th 9:40am