I have a Trane system in my home purchased new in ****. Unit is out of warranty. I hav...

GetHuman1190483's customer service issue with Trane from September 2018

80 similar
0 following
Help with my Trane issue
Did we steer you to the right help?
Waiting to see if GetHuman1190483 got the right customer help using our suggestion.
Before contacting them, items GetHuman1190483 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, Amount Charged, Serial number, and Order number
The issue in GetHuman1190483's own words
I have a Trane system in my home purchased new in ****. Unit is out of warranty. I have had problem with unit diagnosed by certified Trane technician of a leaking condenser coil in the air handling unit and the blower motor drawing too much amperage resulting in loud running noise. Technician stated the coils installed in these model systems were of substandard design and construction and subject to leaking after a very short service life. This is supported by the fact that at least * people in my neighborhood have had the exact same issue with their AC systems ( all installed close to the same time, housing development is new ). I have since learned that Trane has agreed to pay for the necessary repairs to their systems, theirs also being out of warranty. But in initial contacts with Trane prior to learning of their agreement with my neighbors, they refused to offer me any satisfaction on this issue. This is unfair and not representative of a company that claims to offer the best products and claims to stand behind their products
GetHuman1190483 did not yet indicate what Trane should do to make this right.
I have an issue with Trane too
How GetHuman1190483 fixed the problem
We are waiting for GetHuman1190483 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Trane's attention and get better help faster. Tap below to get started.
Having Trane issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Trane email you?
This email address isn't valid
Follow this issue
See how GetHuman1190483 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1190483
Sep 24th, 2018 - 4 mons ago
I have an issue with Trane too
Not resolved
Seen by 2 customers so far
Similar issue to 80 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1190483 started working on this issue
Sep 24th, 2018 1:10pm
GetHuman1190483 shared this issue with friends on Facebook
Sep 24th, 2018 1:10pm