We require additional information about one or more items in this package to ensure com...

GetHuman-ndumndum's customer service issue with Tradesy from May 2019

Help with my Tradesy issue
The issue in GetHuman-ndumndum's own words
We require additional information about one or more items in this package to ensure compliance with the US Fish and Wildlife Services’ (USFWS) Regulations (US Title ** Code of Federal Regulations (**CFR) – Wildlife and Fisheries). **Our Trade Compliance Team requires additional information to properly review the following item(s):*Shoes that contains snakeskin leather ***Please reply to this email and provide the following information:**.*Merchant Invoice or payment receipt for this item**.*Link to the item(s)**.*Genus, species and country of origin of the snakeskin leather ***The genus, species and country of origin can be obtained from *either the seller of the product or the manufacturer of the product. Item *:********.THIS IS the email I got from MYUS.Com
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Tradesy

Customer service issue
Reported by GetHuman-ndumndum
May 18th, 2019 - a mon ago
I have an issue with Tradesy too
Fixed
Seen by 4 customers so far
Similar issue to 247 others
0 customers following this
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Timeline
GetHuman-ndumndum started working on this issue
May 18th 4:14pm
GetHuman-ndumndum confirmed the issue is fixed. Hooray!
May 21st 4:34pm