I ordered an item from Tradesy . After I ordered I realized there was a mistake with th...

GetHuman-jillgems's customer service issue with Tradesy from March 2019

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The issue in GetHuman-jillgems's own words
I ordered an item from Tradesy . After I ordered I realized there was a mistake with the shipping address. I contacted tradesy and the seller to try to cancel the order so I could provide an updated address but seller had already shipped product. I received notice that the US postal service won’t deliver it unless I’m there to receive it. They will hold it until april* and send it back. I will not be back at that address until after April **, so, again contacted the seller to tell her to credit my credit card. The only response I’ve received is” I’m sorry”. Please help me get assurance that Tradesy will look into it
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Customer service issue
Reported by GetHuman-jillgems
Mar 26th, 2019 - 24d ago
I have an issue with Tradesy too
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Seen by 4 customers so far
Similar issue to 206 others
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GetHuman-jillgems started working on this issue
Mar 26th 7:15pm