I started to pay for a knife I purchased and I hit the wrong button and everything went away.

GetHuman-popapete's customer service issue with TopHatter from April 2020

Help with my TopHatter issue
The issue in GetHuman-popapete's own words
The problem: I started to pay for a knife I purchased and I hit the wrong button and everything went away.

GetHuman-popapete did not yet indicate what TopHatter should do to make this right.

How GetHuman-popapete fixed the problem
I went away for a short time then came back and Top hatter had resolved the issue by presenting me with the pay it now page again. I paid for it and presumed the issue was over. I will check my orders page. Charles.
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TopHatter

Customer service issue
Reported by GetHuman-popapete
Apr 16th, 2020 - 6 months ago
Fixed
GetHuman-popapete shared how to fix
Seen by 3 customers so far
Similar issue to 1563 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-popapete started working on this issue
Apr 16th 3:17am
GetHuman-popapete confirmed the issue is fixed. Hooray!
Apr 16th 5:59am
GetHuman-popapete indicated the issue is not fixed yet.
Apr 20th 3:18am
GetHuman-popapete confirmed the issue is fixed. Hooray!
Apr 20th 3:20am

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