I downloaded the Tophatter app. Then I tried to create an account through my email acc...

GetHuman2152114's customer service issue with TopHatter from February 2019

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The issue in GetHuman2152114's own words
I downloaded the Tophatter app. Then I tried to create an account through my email acct. which is *****@***.com. I put in my email account and before I could create a password the page changed. I went back into create an account through email but when I put in my email address it said I already had an account and to log in. I tried to log in but it wants my password. So I hit forgot password and it said it was sent to my email account. I tried several times last night and once tonight but no new password was ever sent to my email account. Can you send me a new password to my email?
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TopHatter

Customer service issue
Reported by GetHuman2152114
Feb 7th, 2019 - 4 mons ago
I have an issue with TopHatter too
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Seen by 6 customers so far
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Timeline
GetHuman2152114 started working on this issue
Feb 7th 3:24am